computer systems support: all macintosh systems, including apple's unix-based machines, apple workgroup servers, apple network servers, and os-x servers; basic support also available for pc-compatible systems

systems troubleshooting and repair: full experienced using modern software and techniques to evaluate problems, both system and hard drive related. fully experienced with tools from micromat (tech tool, tech tool pro); symantec (norton utilities); altsoft (disk warrior); apple's disk first aid.

input devices: scanners, digital cameras, digital video decks (firewire/rgb)

storage devices: mo disk drives; zip drives; jaz drives; cd-rom readers and burners; cd-rom jukeboxes; raid systems, both internal and external; tape drives

output devices: printers, both black and white and color (thermal, laser, ink jet); rips (rip it, agfa, harlequin), film output devices (rip it, agfa)

software support: quarkxpress, adobe photoshop, adobe in design, adobe acrobat, adobe pagemaker, adobe illustrator, markzware flight check, adobe type manager deluxe, symantec suitcase, diamond soft font reserve, netscape navigator, microsoft internet explorer, anarchie, claris and appleworks, microsoft office suite, first class intranet server, first class client, go live/adobe cyberstudio, adobe page mill, bbedit, adobe image ready; microsoft outlook, eudora pro, claris emailer, extensis fetch, canto cumulus, quick books and quick books pro, strata video shop; media cleaner pro; filemaker pro and filemaker server; many other software packages too numerous to mention

network support: lucent-certified for both copper and fiber network system installations, we provide full support from concept to completion of network planning, design, implementation and troubleshooting/maintenance. this includes a broad range of work with routers, hubs, switches, bridges, and whatever other products might meet your needs. we also have researched and sourced satellite internet connectivity for customers who have needed it, and work with all sorts of internet connectivity including analog modems, cable modems, dsl, sdsl, adsl, isdn, frame relay, fractional t1's and beyond. local wireless lan's are also supported, and all new installations are performed to be gigabit-ready (copper or fiber).

server support: whether it's troubleshooting and caring for your current server or designing and building a server from the ground up, we have over 10 years experience in heavy-use graphic application environments in building servers that can not only meet high demands at the moment, but also are constructed and designed for future growth and expansion. options available include high-redundancy, highly-reliable raid systems, jukebox cd-rom writers and readers, tape backup systems including dat, dlt, ait and qic. we are experienced in designing backup systems which can provide you with peace of mind that your day-to-day work is backed up, and also provide you with alternatives in case of disaster.

ergonomics and office support: with over 20 years in the graphic production field working with computers, we have gained the experience necessary to support you in your office needs, including the skills to design ergonomically appropriate workstations for your staff that not only provide for their comfort and physical well-being, but also provide the maximum flexibility and ability to achieve maximum production with the given equipment. we also have experience creating acceptable use policies for the internet, email, and electronic systems, such as servers, and have experience and background in assisting you to create employee policies, manuals, processes and procedures that will assure smooth business operation. our experience over the past 20 years allows us to evaluate your operation and provide recommendations that will make your staff more productive and more profitable.

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